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Safety

Community rules

Effective 7 November 2026. Muhula is used by children, parents, teachers and schools. These rules apply to everything posted, uploaded or sent on Muhula, MuhulaJobs, MuhulaClass and MuhulaKonnect.

1. Why these rules

Many people on Muhula are children. We hold every post, photo, message and lesson to the standard of a good school: if it would not be right in a classroom or on a school notice board, it does not belong on Muhula. You agree to these rules before your first post.

2. Never post or send

  • Sexual content: nudity or partial nudity, sexual pictures, videos, jokes or comments, links to adult sites, and anything that sexualises a child. This is never allowed, in any form.
  • Violence: gore, fights, cruelty to people or animals, weapons, threats, and anything that encourages self-harm or suicide.
  • Bullying and harassment: insults, mocking, shaming, spreading rumours, or repeated unwanted messages.
  • Hate: insults or incitement against anyone because of their ethnic group, tribe, religion, race, disability, sex or origin.
  • Drugs, alcohol and gambling: showing, selling or encouraging them.
  • Politics: campaigning for or against a party, politician or candidate. School elections are fine.
  • Scams and false information: fake listings, fake qualifications, asking for money outside Muhula, or impersonating someone.
  • Swearing and offensive words in any language, including Sheng.

3. Protecting children

  • Post photos or videos of children only with the permission of their parent or guardian, or of their school. Prefer photos where children cannot be identified.
  • Never share a child's phone number, home address, exact location or full name together with their school in a public post.
  • Adults (tutors, teachers, staff, other parents) never ask a child for their contacts or photos, never ask to meet, and never move a conversation to another app. Lessons happen only in Muhula's rooms.
  • Students can message only their teachers, never other students or parents privately; parents see their own children's work.
  • Accounts for under-18s are made by their school or with a parent; anyone under 18 cannot sign up alone.
  • Students' accounts see no adverts, and lessons for adults are not offered to them.

4. Lessons and tutors

Tutors are checked by the Muhula team before they can teach, new subjects and specialist courses are approved before they are offered, and photos, posters and videos are checked before they show. Lessons must match what was advertised and stay suitable for the age of the learners.

5. How we check

Text is checked automatically before it is posted, and posts with offensive words are refused. Recent posts are scanned daily and photos may be checked by AI. Members can report any account; the person reported is not told who reported them. The Muhula team reviews what is flagged.

6. What happens if rules are broken

Muhula may remove content, send a warning, suspend an account for a time (12 hours or more) or close it. Serious breaches, especially anything that puts a child at risk, can lead to closing the account at once and telling the police or the Directorate of Children's Services. Muhula reserves the right to decide. If you think a decision is a mistake, write to us through Contact us.

7. Report a problem

Use "Report this account" on profiles, reviews and comments, or Contact us. If a child is in danger, call the police on 999 or 112, or Childline Kenya on 116, first.